How it works
Reading the guides is free. If you want help, here is exactly what happens.
1. You reach out
Send the short form on any page. The form asks for five things: your name, phone, ZIP code, what happened, and whether water is still active. That is enough for a restoration company to call you back and understand the urgency.
2. Your request goes to one independent partner
Your call or request goes to a local restoration partner. We do not auction your details to a list of companies. The partner is an independent business that sets its own prices.
3. The partner contacts you
They will usually ask more questions by phone, then arrange to look at the damage. Response times depend on the partner and the day; we do not promise a specific arrival time.
4. You get an estimate and decide
Ask for a written, itemized scope: area affected, water category, materials to be removed, drying equipment and days. You are never obligated to hire the partner, and you can get other quotes. Our cost guide shows published ranges to compare against.
5. Insurance stays between you and your insurer
We do not file claims or talk to adjusters. Read the Idaho insurance claims guide for the steps the Idaho Department of Insurance recommends.
What it costs you
Nothing to use this site. If you hire the partner, you pay them (or your insurer does) under the partner’s own estimate and contract. The partner may pay us a referral fee; that does not add a separate charge from us to you.
Emergencies
If there is risk of electrical shock, gas, fire, or structural collapse, leave the area and call 911. Then call your utility.